Privacy Policy
Aristo Decor & Furnishings Pvt. Ltd. operates this service and is committed to protecting the privacy of individuals who use our online platform. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site, use our services, or interact with us.
We process personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.
Information We Collect
We collect various types of information in connection with your use of our service:
Information you provide directly to us: This includes information you provide when you inquire about our services, request a quote, place an order, create an account, or otherwise communicate with us. This data may include contact details such as your name, company name, job title, postal address, and other details relevant to your inquiry or transaction.
Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referring URLs, information about your interaction with the site (such as pages visited, links clicked, and time spent on pages).
How We Use Your Information
We use the information we collect for various purposes, including:
To provide, operate, and maintain our service: This includes processing your inquiries, requests, orders, and providing customer support related to our design, manufacturing, and installation services for high-end office furnishings.
To improve, personalize, and expand our service: We analyze how users interact with our site to understand usage patterns, improve functionality, and develop new features or services.
To communicate with you: We may use your contact information to respond to your inquiries, send you updates about your orders or projects, and provide information about our services that may be of interest to you, in accordance with your communication preferences.
For marketing and promotional purposes: If you have consented, we may use your information to send you marketing communications about our products, services, and events. You can opt out of receiving marketing communications at any time.
To detect and prevent fraud and other illegal activities: We process data to ensure the security of our service and protect against fraudulent or malicious activity.
To comply with legal obligations: We may process your data to comply with applicable laws, regulations, or legal processes.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a contract: We process data that is necessary to fulfill our contractual obligations to you, such as processing your order for custom furniture design or installation services.
Legitimate interests: We process data for our legitimate business interests, provided these interests are not overridden by your data protection rights. This includes improving our service, marketing our services (where consent is not required), and ensuring the security of our operations.
Consent: We may process your data based on your explicit consent, particularly for sending marketing communications or using certain types of cookies. You have the right to withdraw your consent at any time.
Compliance with legal obligations: We process data when necessary to comply with legal requirements.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
Service providers: We may share data with trusted third-party vendors, service providers, and contractors who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service. These parties are obligated to maintain the confidentiality and security of your data.
Business partners: In certain cases, we may share information with business partners when necessary to provide a requested service or fulfill a contract.
Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (i.e., a court or a government agency).
Protection of rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our terms of service, or as evidence in litigation in which we are involved.
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted over the internet.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the nature of the data and the purposes for which it is processed.
Your Data Protection Rights
Depending on your location and applicable law, particularly under the GDPR, you may have the following rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.
To exercise any of these rights, please contact us in writing at the address provided below.
Cookies and Tracking Technologies
Our service may use cookies and similar tracking technologies to enhance your user experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings or other tools we may provide on our site.
Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently received personal data from a child under 16, we will delete such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will post any changes on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
For any questions or concerns regarding this privacy policy or our data practices, please contact us in writing at the following address:
Aristo Decor & Furnishings Pvt. Ltd.
401,
Vrindavan Towers,
Bandra Kurla Complex (BKC),
Mumbai, Maharashtra,
400051
India